Start talking about Well Being not Safety

Tags

, , , , , , , , , ,

construction-safetyYou may be aware of Maslow’s hierarchy of needs model which looks at the degree to which we are motivated by security needs vs. self-actualisation. I am a passionate believer that organisations perform at their best when they have a culture driven by self-actualising rather than security. This applies no more importantly than in the area of well-being.

Over the course of hundreds of years we have seen an improvement in workplace conditions as our economy evolves and society as a whole in the western world moves from security to self-actualisation. What used to be an accepted fact that people would die in the work place has now become intolerable. However we are yet to achieve the ultimate goal of zero harm. Whilst the frequency of fatalities and injuries have significantly improved we have yet got to the point where people don’t get hurt at work. Continue reading »

Rewarding staff through bricklaying versus heroic efforts

Tags

, , , , , , , ,

bricklayingOne of the hot topics when talking to our clients is the importance of reward and recognition programmes with their staff. How do you set them up in a manner that drives the right behaviours from staff in your organisation or project and at the same time recognises outstanding behaviour? This blog focuses on the key principe behind reward and recognition. That is, rewarding behaviours that drive the right culture in your staff.

Alot of the recognition we provide to our staff can be focussed on rewarding heroic efforts. ” John is being given an award today because he saved one of our biggest clients accounts at the last minute. He went above and beyond to seal the deal!”. Another example could be “Annie worked all day and night on an important proposal over the last two weeks. Fantastic work to deliver more work for our business”. Pity we were given six weeks to review the brief and we did all the work at the last minute! Continue reading »

Building deep relationships and educating your clients versus the hard sell

Tags

, , , , , , , , ,

hard sellI had an interesting experience a number of months ago when running a complimentary breakfast session for a group of clients. We have these regularly and they are a great success. The focus with them is on education on a topic of interest that also allows for a great exchange of ideas with like-minded people, focused on learning and growth.

The challenge with their success is that we are now getting a range of other consultants who provide complimentary or even different services coming along to the breakfasts. They have started to come regularly which we have not objected to even though they are not purely our clients or perhaps not there for the sole focus of education. Continue reading »

People do what they see! The importance of role modelling the right behaviours

Tags

, , , , , , ,

CopyingI was listening to a success magazine CD in the car last week. One of the regular contributors is John Maxwell who regularly discusses leadership. John is a well renowned author and speaker on the topic and as expressed before in previous blogs, his knowledge and wisdom is exceptional.

The topic he was discussing in this CD was the importance of intentional leadership with some great discussion around role modelling the right behaviours. A line that really grabbed me was his simple but powerful comment that people do what they see. That is, they align their activity to what their leaders do. Continue reading »

What gets measured gets improved – the value of a balanced scorecard approach to measuring success

Tags

, , , ,

measure-successMeasuring success in consulting or in a service organisation is a challenging exercise. In my opinion the real skill of this lies in balancing short term and long term measures as well as having measures that have the appropriate balance between lag and lead indicators. Getting this balance right requires some critical thinking around what is important to drive your teams behaviours towards long term success.

We recently discussed the importance of this and the benefits of the balanced scorecard approach over at the blog of our other half easyconsult.  To read the rest of this post and to see an example of a balanced scorecard that can work in your business, please click here.

Focusing on the “life” in lifestyles inventory

Tags

, , , , , , ,

tightropeOne of the things I never really properly understood with Human Synergistics until recently was the importance of the broader life aspect of the Lifestyles Inventory (LSI).   I think sub consciously I looked upon it as a personal development tool to improve my performance as a leader at work.

However something was missing. I wasn’t fully satisfied; I was getting tired/ burnt out, and didn’t really feel like life was the way it should be.  So whilst my LSI profile was getting more constructive I wasn’t getting happier.  The penny dropped recently that I was treating the LSI as a LSI (leadership styles inventory not lifestyles inventory).   I looked upon achievement in what I achieved at work an ignored things such as learning to wakeboard,  getting a Harley, achieving my fitness goals, teaching  my kids’ stuff, enjoying my close friendships, enjoying my relationship with my wife and so forth.  I placed a barrier between what was work and what was life. Continue reading »

The evidence never lies and neither does your calendar – what are your true priorities?

Tags

, , , , ,

calendarWhen talking with high achievers in workshops or through executive coaching, one of the most common challenges that they deal with is maintaining a balance between work, home, personal interests, physical health and their family.  It is a constant challenge and one that all of us struggle with in putting our time and energy in to this things that matter.

When quizzed, I don’t hear many executives say that family and health are not important.   When asked if they spend enough time there, the answer is often not enough.  Other things come up, work is hard to balance and there are lots of other competing interests for my time. Continue reading »

Recognizing your gifts and capitalizing on them to turn them into strengths

Tags

, , , , , ,

giftI’m currently reading a book called ‘People Styles at Work and Beyond’ by Robert Dorothy Bolton; a very eye-opening book on recognizing personality and behavioural styles of people in work situations and how to deal effectively and productively with each style. Each behavioural style comes with unique natural aptitudes, leading characteristics of your personality that have developed as you have grown as a person. It is important that you recognise these characteristics as gifts. However these gifts, if left undeveloped or used inappropriately or even overused can become weaknesses. You can make the most of your gifts by recognising them as potential strengths of your behavioural and personality style and capitalizing on them to develop them into actual assets, which is the key to fulfilment and success. It is important that you distinguish your own unique gifts as the pathway to success will never be a ‘one size fits all’ approach! Continue reading »

The long term impact of avoidance

Tags

, , , , , , ,

avoidanceOne of the challenges that a lot of leaders have is learning to deal with conflict and also being decisive.  This can come from a variety of areas such as the need to keep everyone happy, a fear of conflict, the fear of making a decision, financial security issues or the fear of getting everything perfect before a decision is made.

In terms of the Human Synergistics circumplex 12 styles, I feel that avoidance is the most challenging style to coach people from where they are at towards the blue constructive styles.  Because it is the closest style to the security needs at the bottom of the circumplex, it means it is strongly ingrained.  There are real fears driving it and it requires a lot of work to move from avoidance to the opposite style of self-actualising.

Continue reading »

Why do we forget the basics?

Tags

, , , , , , ,

memory post it noteThere is always someone in business telling us that world has changed and there is now a paradigm shift. But you know what, this era in history is not that special and the laws of nature don’t change over time.

So here is a couple of basic principles we need to be mindful of: Continue reading »